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Your Guide to Next-Level
Customer Service
Your Guide to Next-Level
Customer Service
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“Success in customer service is 10% knowledge and 90% how you apply it in real situations.”
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Training
De-escalating Customer Service Situations: Techniques and Training for Success
Sep 27, 2024
6 min read
Training
De-escalating Customer Service Situations: Techniques and Training for Success
Sep 27, 2024
6 min read
Training
De-escalating Customer Service Situations: Techniques and Training for Success
Sep 27, 2024
6 min read
Training
How AI is Transforming Customer Service Training with Smart Role
Sep 26, 2024
6 min read
Training
How AI is Transforming Customer Service Training with Smart Role
Sep 26, 2024
6 min read
Training
How AI is Transforming Customer Service Training with Smart Role
Sep 26, 2024
6 min read
CX
The Impact of the EU AI Act on Customer Support
Sep 23, 2024
7 min read
CX
The Impact of the EU AI Act on Customer Support
Sep 23, 2024
7 min read
CX
The Impact of the EU AI Act on Customer Support
Sep 23, 2024
7 min read
Development
Performance Improvement Plan: A Different Approach to Employee Development with Smart Role
Sep 20, 2024
6 min read
Development
Performance Improvement Plan: A Different Approach to Employee Development with Smart Role
Sep 20, 2024
6 min read
Development
Performance Improvement Plan: A Different Approach to Employee Development with Smart Role
Sep 20, 2024
6 min read
Learning
What Does LMS Mean? Understanding Learning Management Systems (LMS)
Sep 18, 2024
4 min read
Learning
What Does LMS Mean? Understanding Learning Management Systems (LMS)
Sep 18, 2024
4 min read
Learning
What Does LMS Mean? Understanding Learning Management Systems (LMS)
Sep 18, 2024
4 min read
Development
Conversation Analytics: How AI is Transforming Customer Support
Sep 12, 2024
7 min read
Development
Conversation Analytics: How AI is Transforming Customer Support
Sep 12, 2024
7 min read
Development
Conversation Analytics: How AI is Transforming Customer Support
Sep 12, 2024
7 min read
Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.
Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.
Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.