With Smart Role, customer service agents onboard faster, 1:1 training is eliminated, agent readiness is ensured, and costs are reduced.
Try Smart Role
With Smart Role’s AI training, agents learn through real-life scenarios and quickly master skills, cutting out 1:1 training and agent feedback.
Managers get fully automated, real-time insights into agent readiness and can easily spot areas for improvement.
This helps agents improve faster, adhere to brand values, and adapt to customer needs.
Training made easy in 3 simple steps
Connects to the tools you already use
With Smart Role you avoid:
Time-consuming side-by-side training with efficient, automated programs.
Uncertainty about agent readiness through clear progress insights.
Inconsistent customer experiences by ensuring uniform training
Pricing
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Let's move the customer support together from a framework where agents learn-to-do to a framework where they do-to-learn.