Hire Right
Use role-play scenarios to test applicants’ skills at the interview stage and make informed decisions to hire the right people.


Efficient Screening
Automate the initial screening process with role-play scenarios, saving valuable time for HR and recruitment teams by quickly identifying candidates with the necessary practical skills.
Efficient Screening
Automate the initial screening process with role-play scenarios, saving valuable time for HR and recruitment teams by quickly identifying candidates with the necessary practical skills.
Efficient Screening
Automate the initial screening process with role-play scenarios, saving valuable time for HR and recruitment teams by quickly identifying candidates with the necessary practical skills.
Objective Assessment
Provides a consistent, objective measure of a candidate's problem-solving and customer interaction skills, offering insights beyond what conventional interviews reveal.
Objective Assessment
Provides a consistent, objective measure of a candidate's problem-solving and customer interaction skills, offering insights beyond what conventional interviews reveal.
Objective Assessment
Provides a consistent, objective measure of a candidate's problem-solving and customer interaction skills, offering insights beyond what conventional interviews reveal.
Reduced Turnover
Candidates are assessed for their communication style and problem-solving fit, leading to more informed hiring decisions. This contributes to lower turnover rates by aligning expectations from the outset.
Reduced Turnover
Candidates are assessed for their communication style and problem-solving fit, leading to more informed hiring decisions. This contributes to lower turnover rates by aligning expectations from the outset.
Reduced Turnover
Candidates are assessed for their communication style and problem-solving fit, leading to more informed hiring decisions. This contributes to lower turnover rates by aligning expectations from the outset.
Everything you need
For the Full Agent Lifecycle
Smart Role encompasses the trio of pivotal phases in the life cycle of any customer service representatives.

Hiring
Use role-play scenarios to test applicants skills at the interview stage and make informed decisions to hire right.

Onboarding
Leverage personalized role-play scenarios to onboard agents and create agent expertise rooted in real-life use cases

Continuous Training
Create continuous learning programs to strengthen expertise and create mastery poles within customer service teams.
Everything you need
For the Full Agent Lifecycle
Smart Role encompasses the trio of pivotal phases in the life cycle of any customer service representatives.

Hiring
Use role-play scenarios to test applicants skills at the interview stage and make informed decisions to hire right.

Onboarding
Leverage personalized role-play scenarios to onboard agents and create agent expertise rooted in real-life use cases

Continuous Training
Create continuous learning programs to strengthen expertise and create mastery poles within customer service teams.
Everything you need
For the Full Agent Lifecycle
Smart Role encompasses the trio of pivotal phases in the life cycle of any customer service representatives.

Hiring
Use role-play scenarios to test applicants skills at the interview stage and make informed decisions to hire right.

Onboarding
Leverage personalized role-play scenarios to onboard agents and create agent expertise rooted in real-life use cases

Continuous Training
Create continuous learning programs to strengthen expertise and create mastery poles within customer service teams.
Train smarter,
Stress less.
Try Smart Role for Free
Give your team the confidence they need with AI-powered training. Create a free account and start with 10 ready-to-use scenarios—no credit card required. When you’re ready, unlock full access with a 30-day free trial.


Train smarter,
Stress less.
Try Smart Role for Free
Give your team the confidence they need with AI-powered training. Create a free account and start with 10 ready-to-use scenarios—no credit card required. When you’re ready, unlock full access with a 30-day free trial.
Train smarter,
Stress less.
Try Smart Role for Free
Give your team the confidence they need with AI-powered training. Create a free account and start with 10 ready-to-use scenarios—no credit card required. When you’re ready, unlock full access with a 30-day free trial.


Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.

Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.

Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.
