Meet the team
Our team consists of experienced professionals with a combined +20 years of expertise in customer support and SaaS platform development.
This is what sets the Smart Role team aside as we are able to align our roadmap with our clients needs.
Tue Søttrup
CEO
Former VP of CX Excellence & Chief Evangelist at Dixa (Series C - €160M) with > 15 years of experience in the Customer Service industry.
Thibaut Martin
COO
Former Head of Customer Experience and Customer Service Lead at Google. Currently consulting international companies as CX expert.
Sven Gaubert
CTO
Fullstack Web Staff Engineer, with over 20 years experience in IT. Passionate about everything related to cloud, frontend, backend and devOps.
Interested to join the adventure?
Let's move the customer support industry together!