Flexible pricing plans to coach your agents at scale

Everything you need to turn agents into experts.

Billed monthly

Billed yearly

Save 20% On Yearly Package

Free

Ideal for small teams ready to explore AI-powered training.

$0

/per month

10 role-play sessions

Unlimited users

All languages

81 ready to use scenarios

Basic reporting

No card required

Essentials

Perfect for growing businesses with foundational training needs.

$99

/per month

150 role-play sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Basic reporting

Standard support

⚡ Hot Plan

Elite

Best for expanding businesses with advanced coaching needs.

$399

/per month

400 role-play sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Ultimate

Customizable for enterprise-level businesses.

Custom

Unlimited sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Skills-mapping

Advanced security features

Billed monthly

Billed yearly

Save 20% On Yearly Package

Free

Ideal for small teams ready to explore AI-powered training.

$0

/per month

10 role-play sessions

Unlimited users

All languages

81 ready to use scenarios

Basic reporting

No card required

Essentials

Perfect for growing businesses with foundational training needs.

$99

/per month

150 role-play sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Basic reporting

Standard support

⚡ Hot Plan

Elite

Best for expanding businesses with advanced coaching needs.

$399

/per month

400 role-play sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Ultimate

Customizable for enterprise-level businesses.

Custom

Unlimited sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Skills-mapping

Advanced security features

Billed monthly

Billed yearly

Save 20% On Yearly Package

Free

Ideal for small teams ready to explore AI-powered training.

$0

/per month

10 role-play sessions

Unlimited users

All languages

81 ready to use scenarios

Basic reporting

No card required

Essentials

Perfect for growing businesses with foundational training needs.

$99

/per month

150 role-play sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Basic reporting

Standard support

⚡ Hot Plan

Elite

Best for expanding businesses with advanced coaching needs.

$399

/per month

400 role-play sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Ultimate

Customizable for enterprise-level businesses.

Custom

Unlimited sessions

Unlimited users

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Skills-mapping

Advanced security features

See all features in details

Pricing

Free

Essentials

Elite

Ultimate

Training sessions included

10

150 / month

400 / month

Unlimited

Monthly platform fee

Free

$99

$399

Custom

Price per additional scenarios

N/A

$1

$1

Custom

Features

Unlimited users

Any language

Custom scenarios creation

Custom personas

Custom soft skills

Custom scorecards

Advanced coaching

Training paths

Datasources (any format)

Scenario branding

Custom user roles

User groups

Hiring experience

3rd party knowledge integrations

Automated scenarios creation

Ticketing tools integration

Quality assurance tools integration

Analytics

Basic

Basic

Advanced

Advanced

Reporting webhook

Support

Self-service

Standard

Priority

Priority

Slack notifications

SSO

Advanced security features

Pricing

Free

Essentials

Elite

Ultimate

Training sessions included

10

150 / month

400 / month

Unlimited

Monthly platform fee

Free

$99

$399

Custom

Price per additional scenarios

N/A

$1

$1

Custom

Features

Unlimited users

Any language

Custom scenarios creation

Custom personas

Custom soft skills

Custom scorecards

Advanced coaching

Training paths

Datasources (any format)

Scenario branding

Custom user roles

User groups

Hiring experience

3rd party knowledge integrations

Automated scenarios creation

Ticketing tools integration

Quality assurance tools integration

Analytics

Basic

Basic

Advanced

Advanced

Reporting webhook

Support

Self-service

Standard

Priority

Priority

Slack notifications

SSO

Advanced security features

Features

Free

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Features

Basic

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Features

Growth

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Features

Scale

Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.

Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.

Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.