Flexible pricing plans to coach your agents at scale

Everything you need to turn agents into experts.

Billed monthly

Billed yearly

Save 20% On Yearly Package

Free

Ideal for a trial to evaluate the platform

0

/per month

Unlimited seats

10 role-play sessions

All languages

81 ready to use scenarios

Basic reporting

No card required

Entry

Small teams, getting started

239

/per month

Unlimited seats

150 role-play sessions

All languages

Custom scenarios creation

Custom personas

Basic reporting

Standard support

⚡ Hot Plan

Standard

Medium teams, standard needs

559

/per month

Unlimited seats

400 role-play sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Ultimate

Large teams, custom needs

Custom

Unlimited seats

Unlimited sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Skills-mapping

Advanced security features

See all features in details

Pricing

Free

Essentials

Elite

Ultimate

Training sessions included

10

150 / month

400 / month

Unlimited

Monthly platform fee

Free

€299

€699

Custom

Price per additional scenarios

N/A

€2

€1

Custom

Features

Unlimited seats

Any language

Custom scenarios creation

Custom personas

Custom soft skills

Custom scorecards

Advanced coaching

Training paths

Datasources (any format)

Scenario branding

Custom user roles

User groups

Hiring experience

3rd party knowledge integrations

Automated scenarios creation

Ticketing tools integration

Quality assurance tools integration

Analytics

Basic

Basic

Advanced

Advanced

Reporting webhook

Support

Self-service

Standard

Priority

Priority

Slack notifications

SSO

Advanced security features

Smart Role is your support rep training platform for simulating customer conversations.

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