Flexible pricing plans to coach your agents at scale

Everything you need to turn agents into experts.

Free

Ideal for a trial to evaluate the platform

Unlimited seats

10 role-play sessions

All languages

81 ready to use scenarios

Basic reporting

No card required

Entry

Small teams, getting started

Unlimited seats

150 role-play sessions

All languages

Custom scenarios creation

Custom personas

Basic reporting

Standard support

⚡ Hot Plan

Standard

Medium teams, standard needs

Unlimited seats

400 role-play sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Ultimate

Large teams, custom needs

Unlimited seats

Unlimited sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Skills-mapping

Advanced security features

Free

Ideal for a trial to evaluate the platform

Unlimited seats

10 role-play sessions

All languages

81 ready to use scenarios

Basic reporting

No card required

Entry

Small teams, getting started

Unlimited seats

150 role-play sessions

All languages

Custom scenarios creation

Custom personas

Basic reporting

Standard support

⚡ Hot Plan

Standard

Medium teams, standard needs

Unlimited seats

400 role-play sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Ultimate

Large teams, custom needs

Unlimited seats

Unlimited sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Skills-mapping

Advanced security features

Free

Ideal for a trial to evaluate the platform

Unlimited seats

10 role-play sessions

All languages

81 ready to use scenarios

Basic reporting

No card required

Entry

Small teams, getting started

Unlimited seats

150 role-play sessions

All languages

Custom scenarios creation

Custom personas

Basic reporting

Standard support

⚡ Hot Plan

Standard

Medium teams, standard needs

Unlimited seats

400 role-play sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Ultimate

Large teams, custom needs

Unlimited seats

Unlimited sessions

All languages

Custom scenarios creation

Custom personas

Custom scorecards

Advanced coaching

3rd party integration

Advanced analytics

Priority support

Skills-mapping

Advanced security features

See all features in details

Features

Unlimited seats

Any language

Custom scenarios creation

Custom personas

Custom soft skills

Custom scorecards

Advanced coaching

Training paths

Datasources (any format)

Scenario branding

Custom user roles

User groups

Hiring experience

3rd party knowledge integrations

Automated scenarios creation

Ticketing tools integration

Quality assurance tools integration

Analytics

Basic

Basic

Advanced

Advanced

Reporting webhook

Support

Self-service

Standard

Priority

Priority

Slack notifications

SSO

Advanced security features

Features

Unlimited seats

Any language

Custom scenarios creation

Custom personas

Custom soft skills

Custom scorecards

Advanced coaching

Training paths

Datasources (any format)

Scenario branding

Custom user roles

User groups

Hiring experience

3rd party knowledge integrations

Automated scenarios creation

Ticketing tools integration

Quality assurance tools integration

Analytics

Basic

Basic

Advanced

Advanced

Reporting webhook

Support

Self-service

Standard

Priority

Priority

Slack notifications

SSO

Advanced security features

Features

Free

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Features

Entry

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Features

Standard

Comprehensive feature

Fully customizable features

Priority support

Shared access for family members

Collaboration tools

Unlimited access to all features

Features

Ultimate

Smart Role is your support rep training platform for simulating customer conversations.

English

Smart Role is your support rep training platform for simulating customer conversations.

English

Smart Role is your support rep training platform for simulating customer conversations.

English